GREAT “smoking” feeling. As someone who is just an occasional smoker, this product fits the bill. . The Twigs. Look and feel is what is closest to the mimicking of smoking, which is what is one of the most intriguing aspects of this product. Wanted to also say a big “THANK YOU” for the top notch customer service. You went above and beyond when you didn’t have to, and it was greatly appreciated. I hope the company continues to tweak these products and make them a success nationwide. Smokers and non-smokers alike will appreciate what you are trying to do here. In the meantime, I’ve ordered myself a Mint eTwig. Keep up the great work, Novus!